Best Western Plaza Inn - Pigeon Forge

3755 Parkway, Pigeon Forge, United States, 37863-3813  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Plaza Inn - Pigeon Forge

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Off-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

Shuttle

City shuttle service

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Laundry

Overview

The comfortable Best Western Plaza Inn is a decent example of a 2-star hotel in Pigeon Forge. Founded in 1968, the hotel underwent a renovation in 2004.

Offering direct access to Dollywood, Best Western Plaza Inn enjoys perfect setting in the center of Pigeon Forge, 1050 meters from Old Mill. Pigeon Forge city center is 1 km away.

Welcoming guests with an outdoor swimming pool and an indoor swimming pool, the hotel is placed next to golf courses and a theme park.

Best Western Plaza Inn is within a 45-minute drive to Mc Ghee Tyson airport.

Rooms

Non-smoking rooms feature coffee/tea makers, a kitchen, pay television, climate control and an iron with ironing board. Rooms offer a wonderful view over the mountain. They come with a microwave and a fridge as well as bathrooms with a spa bathtub, a shower and free toiletries.

Eat & Drink

Guests can dine at McAlister's Deli and Texas Roadhouse located within 5 minutes' walk away.

Services

The property features a car park, a vending machine and an elevator.

Relax

Cots and a game room are offered for guests with children.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible at a location nearby for free.

Number of rooms:   201.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Off-site parking
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Elevator
  • Vending machines

Services

  • City shuttle service
  • Laundry
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Continental breakfast

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Jacuzzi

Room view

  • Mountain view
  • River view

Room facilities

  • Air conditioning
  • Heating
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 11 am FREE

Pets

Pets are not allowed.

How to reach hotel

hotel Best Western Plaza Inn - Pigeon Forge Pigeon Forge location
Show big map »

Hotel Address:

3755 Parkway, Pigeon Forge, United States, 37863-3813

Get directions
City Center
  • Pigeon Forge
    3300 ft
Airports
Restaurants
  • Texas Roadhouse
    300 ft
  • Denny's (cuisine: American)
    400 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    201

Rooms and availability

Best Western Plaza Inn photos Room
Queen Room
Mountain view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Non-smoking
    • Jacuzzi
    • Balcony
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Local calls
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Coffee machine
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This non-smoking room comes with everything you will need for a comfortable stay. This includes a micro-refrigerator ideal for keeping your drinks ice cold, a 32-inch flat screen TV, in-room coffee maker and two wonderful queen beds. For breakfast you will have your choice among all the complimentary choices like delicious hot waffles, fresh fruit, pastries and more.

Best Western Plaza Inn photos Room
King Room
River view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Non-smoking
    • Bathtub
    • Balcony
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Local calls
  • Telephone
  • Bathroom:Bathroom
  • Jacuzzi
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Coffee machine
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Guests wanting to be close to the pool will like this non-smoking room, as it has access to the indoor pool. Other great amenities include a 32-inch plasma TV to enjoy your favorite series, a micro-refrigerator and a cozy king bed that will have you sleeping all night long. In the morning don't forget about our complimentary hot waffles, hot cocoa, fresh fruit and many other delicious choices.

Best Western Plaza Inn photos Exterior
King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Local calls
  • Telephone
  • Bathroom:Bathroom
  • Bath tub with spray jets
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Dining area
  • Kitchenette
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Suite-1 King Bed( Non-Smoking, Jacuzzi, Jetted Tub, 32-Inch Flat Panel Television, Kitchen, Continental Breakfast)

Best Western Plaza Inn photos Room
Queen Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • Non-smoking
    • Jacuzzi
    • Balcony
    • + More
  • General:Work desk
  • Ironing facilities
  • Dressing area
  • Local calls
  • Telephone
  • Bathroom:Bathroom
  • Bath tub with spray jets
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Coffee machine
  • Kitchenette
  • Microwave
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Guests with a taste for the best our hotel has to offer will be happy with this non-smoking suite that has plenty of space, a kitchen perfect for those culinary masterpieces, a sofabed, jetted tub for relaxing and two wonderful queen beds. In the morning you will want to wake up before noon, otherwise you will miss out on our complimentary hot waffles, oatmeal, yogurt and more.

Town House
  • Max occupancy:

    3 persons

  • Bed type:

    3 Queen-size beds, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Jacuzzi
    • Air conditioning
    • + More
  • General:Ironing facilities
  • Bathroom:Bath tub with spray jets
  • Hair dryer
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Radio
Room Description:

For large parties that need more than a room, this townhouse is the perfect fit. The non-smoking environment comes with a micro-refrigerator that keeps drinks cold, a jetted tub and three queen beds that will provide a good night's sleep. In the morning we invite you to try our complimentary hot waffles, 100% Arabica coffee, delectable fresh fruit and more.

Suite
  • Max occupancy:

    2 persons

  • Check Prices
Dormitory Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • Dining:Kitchen unit
Room Description:

Relaxing is easy in this non-smoking suite that comes with a Jacuzzi®. Other amenities that you will enjoy having include a 32-inch plasma TV, full kitchen that lets you have those epic meals in and a very comfortable king bed. Also, don't forget about our complimentary breakfast that features hot waffles, scrumptious pastries, various breads and more.

Apartment
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Non-smoking
    • + More
  • Dining:Microwave
  • Refrigerator
Room Description:

This wonderful view, apart from having an ample layout and a non-smoking environment, it also comes with a parkway view and easy access to the indoor pool. Other amenities include a micro-refrigerator, 32-inch plasma TV and a delightful king bed. Each morning we are glad to serve a complimentary breakfast, comprised of hot waffles, various beverages, cereal and more.

Flat
Mountain view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • Non-smoking
    • Jacuzzi
    • Balcony
    • + More
  • General:Ironing facilities
  • Bathroom:Bath tub with spray jets
  • Hair dryer
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Television
  • Radio
Room Description:

[NON-REFUNDABLE]-1 King Bed( Non-Smoking, Indoor Pool Access, Parkway View, 32-Inch Flat Panel Television, Microwave And Refrigerator, Continental Breakfast)

Family Queen Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • Non-smoking
    • + More
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
Room Description:

When traveling with the whole family, the last thing you need is to have the kids fighting for a spot on the bed. That is why this non-smoking room comes with two queen beds, along with access to the indoor pool, 32-inch plasma TV and a micro-refrigerator. For breakfast, don't forget about our complimentary hot waffles, delectable fresh fruit, 100% Arabica coffee and more.

Comfort Queen Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Jacuzzi
    • + More
  • Dining:Microwave
  • Refrigerator
Room Description:

Comfort is at the top of this wonderful non-smoking room's list, which boasts a jetted tub that makes you forget about the day's worries. You will also enjoy having a micro-refrigerator, 32-inch plasma TV and two very comfy queen beds. In the morning be sure to join us as we serve our delicious complimentary hot waffles, assorted cereals, yogurts and more.

Best Western Plaza Inn Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

Popular areas

Sport related

Amusement

  • Wild Wheels and Waterbugs400 ft
  • Smoky Mountain Slick Track4000 ft
  • Skyscraper Inc4300 ft
  • Pigeon Forge Super Speedway4300 ft
  • Flyaway Indoor Sky Diving1.1 mi
  • Ultra Zone1.2 mi
  • Adventure Raceway1.4 mi
  • Adventure Golf1.4 mi
  • Rockin Raceway1.6 mi
  • Laserport1.6 mi
  • Dinosaur Walk2.0 mi
  • Track2.0 mi

Museums

  • Carbo's Police Museum4000 ft
  • Elvis Museum1.9 mi

Golf courses and Country clubs

Local attractions

  • Dollywood's Splash Country Water Adventure Park1.2 mi
    Dollywood Lane, Pigeon Forge
  • Dollywood1.9 mi
    2700 Dollywood Parks Boulevard, Pigeon Forge
  • Elvis Presley Museum2.2 mi
    2638 Parkway, Pigeon Forge
  • Smoky Mountain Car Museum1.4 mi
    2970 Parkway, Pigeon Forge
  • Southern Gospel Music Hall of Fame and Museum1.9 mi
    2700 Dollywood Park Blvd., Pigeon Forge

Near the hotel

  • Pigeon River3300 ft
    Pigeon Forge, TN
  • Patriot Park3700 ft
    Downtown Pigeon Forge, Pigeon Forge

Restaurants nearby

  • Texas Roadhouse300 ft

    Address: 3786 Parkway
    Phone: 865-286-1543

    66% likes this, based on 212 reviews

  • Mcalisters Deli400 ft

    Address: 3784 Parkway
    Phone: 865-908-9020

    73% likes this, based on 76 reviews

  • Pizza Hut500 ft

    Address: 3710 Parkway
    Phone: 865-428-8800

  • Denny's400 ft

    Address: 3716 Parkway
    Phone: 865-774-5047

    67% likes this, based on 138 reviews
    Cuisine: American
    Price Range: USD 1 - USD 20

  • McAlister's Deli400 ft

    Address: 3784 Parkway, Ste 103

    64% likes this, based on 48 reviews

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    201

Best Western Plaza Inn Reviews

Guest reviews are submitted by our customers after their stay at Best Western Plaza Inn

Average guest rating

8.8out of 10
Superb
Based on 44 reviews

Rating by category:

Rooms
8.0
Value
10.0

Guest reviews

  • 9.6

    I loved the quick and easy check in-out. The shower was amazing, and the beds were very comfy. My son loved the pool and I loved that we have 3 options of different pools.

    The room smelled a bit, and the door handle to the balcony was extremely hard to open.

  • 9.6

    I really enjoyed my stay, cost was a little bit more expensive than what I was looking for, so hopefully next time I can get a DISCOUNT.......;) overall I would recommend this location to my family & friends.

  • 5.0

    In Door pool and breakfast

    The cleaning people really suck..sorry the worse I've ever had there lazy...very lazy always sitting in the room the should be cleaning but on the phone forever.. beds changed once and the rest was very dusty and dirty..

  • 7.8

    Location, staff, cleanliness - bed/pillows were VERY comfortable and bathroom was nicely updated. Room was very nice. Free hot breakfast was awesome! There are a LOT of positives about the property - unfortunately, they don't outweigh my picky negatives.

    Unfortunately, there was a total lack of extra electrical outlets - there were 2 under a wall sconce, but we had to turn on the light switch that controlled the light over the table to use them?? These days everyone has a phone to charge and wants it near the bed! The wifi connection speed made using their Internet impossible - we could connect, but could not even load pictures in Facebook. Refrigerator worked, but it was so loud we had to turn it off to sleep. Overall basic room was good, but needs to update technology and appliances.

  • 9.2

    The breakfast bar was well stocked and had a good variety to suit everyone. Rooms are good size. Staff was friendly. We will return.

    Parking was limited because the hotel was fully booked. Traffic was heavy, making it difficult to arrive and leave hotel.

  • 10.0

    The friendly professional staff and the CLEAN room.I didn't get a chance to eat the free buffet but it looked very good. Only bad thing...I couldn't stay longer.Lovely room with a great view. Can't wait to come back.

    Wish I had a ground floor room but thank goodness for the elevator.

  • 8.8

    Very clean, food was excellent. Food was well stocked even tho there was a large amount of people.

    eating area was small, not enough tables or space for the amount of people.

  • 10.0

    Bed slept comfortably. I loved the jacuzzi. The location was excellent. We went to the Dixie Stampede and it was in walking distance. It was close to good restaurants.

    The television kept cutting off and on and the drain in the tub had a slow leak so I had to keep the water running while I was using it to keep it from leaking down too much.

  • 7.0

    Room was very nice. Clean. Very large room

    Breakfast was so crowded. No place to sit.

  • 10.0

    Loved the jet tub. Location-close to trolley station to switch trolley cars to go to Dollywood. Updated Bedding, nice towels.

    Crowded Bkft room.

  • 8.8

    Great breakfast and friendly service

    Bed wasn't very comfortable

  • 7.8

    Very clean

    Matress wasn't comfortable at all

  • 10.0

    The room was the best. I've stayed at a lot of hotels but none as nice as that room with the balcony. Loved it!

    I didn't get room service to come back. I was still in the bed when the came the first two times. My room didn't get cleaned and I wasn't informed they wouldn't be back.

  • 8.8

    . Good and varied breakfast Great size room, clean, great pools (indoor and outdoor)

    Everything was good.. highly recommended. Great value for money

  • 8.8

    The Jacuzzi was nice. Clean rooms. Friendly staff.

    Need new beds. Beds weren't as comfy as super 8. Parking crowded and difficult. Had to park away from room.

How to reach hotel

hotel Best Western Plaza Inn - Pigeon Forge Pigeon Forge location
Show big map »

Hotel Address:

3755 Parkway, Pigeon Forge, United States, 37863-3813

Get directions
City Center
  • Pigeon Forge
    3300 ft
Airports
Restaurants
  • Texas Roadhouse
    300 ft
  • Denny's (cuisine: American)
    400 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    201